Shipping Details

Curb-side/In-Store Pick-Up is Available in the Ottawa Area.

We do not offer free shipping promotions during site-wide sales.

Province
$0 - $98.99*
$99.00 & Up*
Alberta $15.00 Free Shipping
British Columbia $15.00 Free Shipping
Manitoba $15.00 Free Shipping
New Brunswick $15.00 Free Shipping
Newfoundland & Labrador $25.00 $10.00
Nova Scotia $15.00 Free Shipping
Ontario $15.00 Free Shipping
Prince Edward Island $15.00 Free Shipping
Quebec $15.00 Free Shipping
Saskatchewan $15.00 Free Shipping
Territory
$0 - $149.99*
$150.00 & Up*
Northwest Territories $50.00 $25.00
Nunavut $50.00 $25.00
Yukon $50.00 $25.00

Shipping fees are subject to change without notice. Additional shipping fees may apply. For example Rural Postal Codes, dependent on weight. 

Please make sure you provide us with an up-to-date Canada Post shipping address, including PO or CP boxes if applicable. West End Kids is not responsible for lost or returned packages if an incorrect shipping address is provided.

How long will it take to get my order?

All orders are shipped Canada Post Expedited with a tracking number. Since orders are shipped directly from our store in Ottawa, actual shipping time will depend on your geographic location. Orders typically ship out within 1-3 days.

Please note that with increased volume during the winter season, shipping may take longer than usual.

How do I track my order?

You will receive an email with your tracking number once your order has been shipped. Please make sure you have a valid email attached to your account to receive updates on your order. Please check your junk/spam folder if you do not receive a shipping email to your inbox.

Do you ship to addresses outside of Canada?

Not at this time.